Business OperationsAlec Torres
Business Operations & Systems Architect
Alec Torres is the person coaches call when their business is growing faster than their infrastructure can support. His specialty is operational architecture — the design of the systems, processes, and team structures that allow a coaching business to scale without the founder becoming the bottleneck. Alec has led operational transformations for 25 coaching businesses crossing the $1M threshold, and his diagnostic framework — the "Operator's Audit" — has become a standard tool for identifying the six operational failure points that most commonly derail growth at that stage: unclear role ownership, absent SOPs, fragmented tech stacks, reactive hiring, undefined KPIs, and founder dependency. Before consulting, Alec spent eight years in operations leadership at a private equity-backed services firm, where he learned that the difference between a business and a job is almost always a systems problem. He writes for Capital Attention's Business Operations category with the clarity of someone who has seen every way a business can break.
Business OperationsSystems DesignTeam ArchitectureSOP DevelopmentScaling InfrastructureProcess Optimization